Welcome to Mediacom Communications. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://mediacomcommunication.com/ or use our related services, including Internet, Cable TV, and Phone services (collectively, the “Services”).
By using our website or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.
1. Information We Collect
We collect information to provide better services to all our users. The types of data we collect include:
A. Personal Information
When you interact with our website or services, we may collect:
- Full name
- Email address
- Phone number
- Billing and service address
- Payment details (processed securely by our payment partners)
- Account login information
B. Non-Personal Information
We may also collect:
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
Mediacom Communications may use the collected information to:
- Provide, maintain, and improve our Internet, Cable TV, and Phone services
- Process payments and manage customer accounts
- Respond to inquiries and provide customer support
- Send important service updates or promotional communications
- Personalize user experience and enhance website functionality
- Detect and prevent fraudulent or unauthorized activities
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic and performance
- Remember your preferences
You can disable cookies through your browser settings, but some parts of the website may not function properly without them.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Service providers who help us operate and improve our services
- Payment processors to complete transactions securely
- Legal authorities, if required to comply with applicable laws or to protect our rights
All third-party partners are required to handle your information securely and only use it for the purposes we specify.
5. Data Security
We use industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and request a copy of your personal information
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Disable cookies in your browser settings
To exercise these rights, please contact us using the information below.
7. Links to Third-Party Websites
Our website may contain links to external websites not operated by Mediacom Communications. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Mediacom Communications
Website: https://mediacomcommunication.com/
Email: info@mediacomcommunication.com